Privacy Policy — Ask Imani
Last updated: 27 October 2026
This Privacy Policy is issued by Intracov Enterprises LLC, a Virginia limited liability company, operating Ask Imani and IntraGrants ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what we collect, how we use it, who we share it with, and the rights you have over your information when you use AskImani.ai and related services (the "Service"). Questions: support@intraagents.ai.
1. Who we are (Data Controller)
The data controller responsible for your personal data is Intracov Enterprises LLC, a Virginia limited liability company, operating Ask Imani and IntraGrants, based in Virginia, United States. Contact: support@intraagents.ai.
2. Information we collect
Information you provide directly: account information (name, email, password credentials); content you submit (prompts, documents, and other generation inputs); payment information (processed by Stripe — we do not store full card numbers); communications you send us.
Information collected automatically: usage data (features used, generation requests, activity); device and technical data (IP address, browser type, similar identifiers); cookies and similar technologies.
Information generated by the Service: outputs created for you by our AI features, and metadata about those generations (such as counts used against plan limits).
Location (only when you ask): when you ask Imani for directions, travel time or places near you, and you allow it, your device shares its approximate or precise location while you are using the app — never in the background. We use it only to answer that request (route and place searches run through Google Maps Platform). We do not store your location, and we never sell it or use it for advertising. You choose "Ask each time" (the default), "Always allow" or "Never" under Settings → Location & Maps, and you can always type a starting address instead.
Conversations with Imani: the messages you type and Imani's replies are kept as your chat history so the conversation can continue. Message content is sent to our AI provider only to produce a reply.
Voice (microphone): when you talk to Imani, your device streams audio to our voice AI provider (OpenAI) while the conversation is open, so Imani can hear and answer you. We do not keep audio recordings. We keep a record of the session (when it ran, how long, and the actions Imani took for you). The microphone is used only while you are in a voice conversation.
Photos (camera and photo library): when you take or choose a photo for Imani, it is sent to our AI provider only to answer that message. We do not store the photo; your chat history keeps only a note that a photo was sent.
Things you ask Imani to remember: if you ask Imani to remember something (for example, a preference), it is saved as a short note on your account and used to personalize later replies. Imani refuses to save passwords, PINs, card, account or ID numbers, and health details. You can see and delete these notes at any time on your Privacy page (/companion/privacy), or by asking Imani to forget them.
Phone number and text messages: if you link your mobile number to text Imani, we store the number and the messages exchanged so Imani can reply. Reply STOP to stop messages.
Notifications: if you turn on notifications, we store a device token from Apple or Google so we can send the alerts you chose. Turning notifications off removes it from use.
3. How we use your information
To provide, operate, and maintain the Service, including generating outputs you request; create and manage your account and authenticate you; process payments, subscriptions, trials, and credits; enforce usage limits and prevent abuse or fraud; communicate about your account, updates, and support; improve and secure the Service; comply with legal obligations.
4. Legal bases for processing (where applicable)
Performance of a contract (to provide the Service); legitimate interests (to secure, improve, and operate the Service); consent (where required, e.g. certain cookies or marketing); legal obligation (where we must retain or disclose data by law).
5. AI processing and third-party AI providers
The Service uses third-party AI providers to generate outputs. When you submit content for generation, that content is transmitted to our AI provider(s) for processing. Our primary AI provider is Anthropic (the Claude API). Please do not submit sensitive personal data, secrets, or confidential third-party information into generation inputs.
6. Service providers and subprocessors
We share personal data with trusted service providers who process it on our behalf, only as needed to run the Service.
| Provider | Purpose |
|---|---|
| Anthropic | AI generation: Imani's chat replies and reading photos you send |
| OpenAI | Voice conversations with Imani (speech in, speech out) and some AI features |
| Lovable (on Cloudflare) | Application hosting and delivery; AI request routing |
| Supabase | Database, authentication, file storage |
| Twilio | Phone calls and text messages, only if you link a number or use phone features |
| Resend | Sending account and notification emails |
| Apple Push Notification service and Firebase Cloud Messaging | Delivering notifications you turn on |
| Stripe | Payment processing |
| Google Maps Platform | Directions, travel times and place search, only when you ask |
| Integrations you enable | As configured by you |
We do not sell your personal data. We may share data where required by law, to protect our rights, or in connection with a business transfer, with notice where required.
7. International data transfers
Ask Imani is based in the United States and serves users worldwide. Your data may be processed in the United States and in other countries where we or our service providers operate. Where we transfer personal data across borders — including from the European Economic Area, the United Kingdom, or other regions — we use appropriate safeguards, such as Standard Contractual Clauses, as required by applicable data-protection law (including the GDPR).
8. Cookies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand usage. You can control cookies through your browser settings.
9. Data retention
We retain personal data for as long as your account is active or as needed to provide the Service, and thereafter only as required to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated data.
Deleting your account. You can delete your account yourself in Settings → Delete account, in the app or on the web, or by email if you can't sign in. See how to delete your account for what is deleted and what is kept.
10. Your rights
Depending on where you live, you may have rights over your personal data, including the right to access, correct, delete, or receive a copy of your data, to object to or restrict certain processing, and to withdraw consent where processing is based on consent.
United States (California): under the CCPA/CPRA you may request to know what personal information we collect, request its deletion, and opt out of sale or sharing — we do not sell your personal information. Residents of other U.S. states with privacy laws may have similar rights.
European Economic Area / United Kingdom: under the GDPR and UK GDPR you have the rights listed above and may lodge a complaint with your local supervisory authority.
Other regions: you may have similar rights under your local data-protection laws.
To exercise any right, email support@intraagents.ai. We will respond within the timeframe required by applicable law.
11. Data security
We implement technical and organizational measures to protect your data, including row-level security on our database, access controls, and encryption in transit. No system is perfectly secure, and we cannot guarantee absolute security.
Google User Data
If you connect a Google account to Ask Imani, Intracov Enterprises LLC accesses Google user data only as described in this section.
What we access. With your permission we access: your Google Calendar events (read-only); your Google Contacts (read-only); the ability to send email from your Gmail account, used only to send an email after you explicitly approve it in Ask Imani; and, only if you turn on the optional Inbox Triage feature, read access to your email so we can classify and summarize it for you. If you separately choose “Allow calendar changes” for an account, we may also add or update calendar events you request or approve (for example, bookings).
How we use it. We use Google user data only to provide these user-facing features in Ask Imani — planning your day from your calendar and contacts, sending the emails you approve, and (with Inbox Triage) classifying and summarizing your email. Where a feature needs AI, the relevant content is processed by our AI service provider solely to produce that result for you.
Ask Imani's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
What we never do. Google user data is not used to train or improve generalized AI or machine-learning models, is not sold, and is not used for advertising. No humans read it except with your consent, for security purposes (such as investigating abuse), or as required by law.
Storage and security. Google OAuth access and refresh tokens are encrypted at rest with AES-256-GCM and are used only on our servers; they are never sent to your browser.
How to revoke access. Disconnect the account in Ask Imani under Settings → Google Workspace (or Connected accounts), or remove Ask Imani at myaccount.google.com/permissions. To ask us to delete Google user data we hold, email support@intraagents.ai from the address on your account.
Company. Ask Imani is operated by Intracov Enterprises LLC, a Virginia limited liability company.
12. Children's privacy
The Service is not directed to children under 18, and we do not knowingly collect their personal data. If you believe a child has provided us data, contact us and we will delete it.
13. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date and, where required, notify you.
14. Contact
Questions or requests: support@intraagents.ai